Delivery & Return Policy

At WEARxTSD, we are committed to providing you with a smooth and reliable shopping experience. Please read our delivery and return guidelines carefully before placing your order.

 

Delivery Policy

Processing Time

• Orders are processed within 1–2 business days (excluding weekends and public holidays).
• Once your order is shipped, you will receive a confirmation email with tracking details.

Delivery Timelines

• Pakistan: 3–5 business days.
• UAE: 14 business days (subject to customs clearance and courier schedules).
• Delivery times are estimates and may vary due to unforeseen factors such as courier delays, weather, or customs inspections.

 

Shipping Charges

• Delivery charges are calculated at checkout and displayed before order confirmation.
• From time to time, WEARxTSD may offer free delivery promotions.

 

Order Tracking

• You will receive a tracking number via email/SMS once your order has been dispatched.
• If you do not receive tracking details within 48 hours, please contact us at support@wearxtsd.com.
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Delivery Conditions

• Orders are delivered to the address provided at checkout. Please ensure your details are accurate.
• If you are unavailable at the time of delivery, the courier may attempt redelivery or contact you to reschedule.
• Risk of loss transfers to the customer once the order is handed over to the courier.

 

Return & Exchange Policy

Returns

• WEARxTSD currently does not offer cash or credit refunds.
• Returns are only applicable if you receive a damaged, defective, or incorrect item.
• In such cases, you must notify us within 48 hours of receiving your order by emailing support@wearxtsd.com
   with your order number and product images.
• Approved returns must be shipped back to us in unused, unworn condition with all tags and packaging intact.

 

Exchanges

• Exchanges can be requested within 7 days of delivery for size or style changes, subject to stock availability.
• Items must be returned in original condition, unworn and unwashed, with all tags attached.
• Exchanges are not applicable on sale, discounted, or promotional items.
• Certain product categories (e.g., intimates, accessories, limited editions) may not be eligible for exchange due to hygiene or customization reasons.

 

Online Order Cancellation

• Orders may be cancelled within 12 hours of placing them by emailing support@wearxtsd.com.
• Once your order is processed or shipped, cancellation will no longer be possible.

International Deliveries

• At present, WEARxTSD ships to Pakistan and UAE only. We are working to expand our shipping network to more countries soon.

 

Need Help? For delivery or return inquiries, contact us at: support@wearxtsd.com